Address: 4410 PA-611, Stroudsburg, PA 18360, USA
Address: 205 Lifeline Rd #101, Stroudsburg, PA 18360, USA
“Anne Marie is the best! I had my original auto insurance for 45 years! I was always hesitant to change it. A friend recommended Anne Marie and calling her was the best thing that I could have done. I was so thrilled with my new auto policy that I contacted Anne Marie to switch my home insurance, as well. Anne Marie is kind, courteous and so prompt, always. She is a well informed professional and a pleasure to work with. Thank you, Anne Marie!!”
Address: 1471 N 9th St, Stroudsburg, PA 18360, USA
“Great place of business, they are very knowledgeable women. I've never had someone explain the benefits of having insurance from life - to home - to auto and way more. If you want good service and great insurance knowledge this is the place to go!”
Address: 1527 N 9th St, Stroudsburg, PA 18360, USA
“I had a bad experience with wrenches towing in dingmAns ferry driver was paranoid and refused my AAA card so to avoid going down to his level I paid. I called north penn and they were very helpful told me to fill out a reimbursement form and send it in my 139.00$ was returned to me promptly I was impressed they are definitely worth the money if you drive and don’t have AAA I feel sorry for you it’s the best money I’ve ever spent on a service! Oh and don’t count on roadside assistance you get with your insurance they had me and my family waiting three hours in Brooklyn at night then finally showed up after tens of calls stick with what I know is the best AAA”
Address: 1336 N 9th St, Stroudsburg, PA 18360, USA
Address: 1286 N 9th St, Stroudsburg, PA 18360, USA
“I have had policies with Frailey Insurance for about 25 years. Recently I’ve had to make a claim in addition to adding polices. Danica Overcash was just wonderful. She went above and beyond to assist me in any way possible. There was no mountain too high for her to climb to make sure that everything was in order. She is definitely an asset to the agency!”
Address: 7136 Howell Terrace, Stroudsburg, PA 18360, USA
Address: 504 Ave F, Stroudsburg, PA 18360, USA
“I have been a State Farm client starting with being a part of my parents policy. From there I was able to receive multiple discounts for having good grades and being an accident free driver. From the beginning the customer service and friendly atmosphere is what has kept me here. It was also great to find out they offer more than insurance and I also do my banking with State Farm! Highly recommended!”
Address: 1155 N 9th St, Stroudsburg, PA 18360, USA
“Horrible. Horrible. Horrible. I have been waiting for them to get my title from Harrisburg for two months now. Long story short, my finance company sent my title to Harrisburg which I advised them of from the start. This has been ongoing since September 17th. Basically Harrisburg gave me the wrong info and told me to get my license and insurance switched then I'd have to get my title and registration done. So now I'm driving around on a pa license and insurance with nj tags and title. Not northeast fault but they said the title and registration process would only take two weeks or less. They gave me a paper to show in case I get pulled over. Ok great no big deal. But now it's been almost 2 months and I still get zero responses from anyone regarding my situation and where my title is at. Everytime I call they say they will look into it and call back and never hear from them. Once again...last Friday I called. A lady who didn't normally work at that location had no idea what I was talking about. She then called me back ten minutes later and said she found a paper saying the request needed to go to Harrisburg since they have the title. She said Mary or something would call me back Monday. Never heard from anyone. Now it's Friday...so I call...no answer..left another voicemail....clearly upset. This is ridiculous and I wish I would have gone somewhere else. I understand the title mix up with my finance company sending it to Harrisburg. But if the process is to request it from Harrisburg why hasn't it gotten done yet??? This is horrible customer service and completely unacceptable. Then when the time comes they're going to wanna take my money no problem to give me my tags and title. Even if you don't know where my title is, call me and tell me you don't know! Don't ignore me, don't brush off the situation because it will not go away if you ignore it! I think I deserve a call back to let me know what in the world is going on. Literally have called maybe 6 times and each time either left a voicemail with no call back, spoke to someone who said they'd call back and received no call back, or spoke to someone who said they'd check in it and call back..with no call back..This review MAY change if the situation gets handled properly. But right now you are reading a review of an extremely dissatisfied customer who has received the worst customer service imaginable. UPDATE: STILL NO RESPONSE FROM THEM AFTER I LEFT ANOTHER VOICEMAIL YESTERDAY! HOPING TO HEAR BACK FROM SOMEONE COME MONDAY!! UPDATE: So after a looooonnngggggg process the situation was finally handled. Once a complaint was made it was addressed and handled within two weeks. I was finally able to get my car titled and registered in PA. Mary was apologetic and accommodating to make sure it was taken care of. My rating has been changed.”
Address: 710 Phillips St, Stroudsburg, PA 18360, USA
“Awesome family run business! Extremely helpful and willing. Definitely recommend”
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