HSBC Bank

Perfect experience...Firstly I walked into a smiley teller and asked to see advisor referred me to someone in investments. In 1 hour appointment with a gentleman called Youssef I have made my mind to switch banks.. approachable personnel , energetic and makes me laugh all the time, he showed me a variety of investment options and made my life easier through all his investment knowledge. Very professional and organized. Process was slow to move my investment to HSBC.

Booked an appointment over the phone and I went for a mortgage pre-approval with a geat man called youseff, I have never met a humble advisor like youseff, he is very smart and down to earth guy, he was straight to the point and so knowledgeable and packed up with education and background. I highly recommend him, he got me the pre approval in 3 days !!!! Geat job youseff, you will be something recognizable in the near future.

Before i went to the branch for my mortgage renewal i saw the bad review and I was reluctant to meet with Joussef at the Langley branch. Would have been a big mistake! He was really very nice and welcoming and very helpful. It was a great, positive experience and I would recommend this branch and their personnel to everyone:)